Help Center
Documentation and support in one place
Guides for sellers and suppliers, marketplace connect help, billing, API security, and trust policies.
Getting started
Create seller or supplier account and complete profile.
Seller guide
Search, cart, orders, and pickup.
Supplier guide
Catalogue, stock, and fulfilment.
Marketplace guide
Amazon, Flipkart, Meesho connect & security.
Warehouse guide
How inward, QC, and pickup work.
MAYA AI
How the business OS uses tools safely.
API & security
JWT, OAuth, rate limits.
Trust & compliance
Policies partners ask for.
Billing & cancel
Refunds and cancellation.
Release notes
What shipped recently.
Status
Service availability.
Contact support
Email, phone, and ticket form.
FAQ
Do you store Amazon / Flipkart / Meesho passwords?
No. Connections use official OAuth or partner APIs. Tokens are encrypted at rest and never shown in the browser.
How do I cancel a subscription?
Use billing settings or email support before renewal. Access continues until period end. See Cancellation Policy.
Where do I report a security issue?
Email security@khodi.in. Follow Responsible Disclosure — do not include live tokens.
Can I get a DPA for enterprise procurement?
Yes. Email support@khodimart.com with subject “DPA / Enterprise”. See /dpa for the public summary.
What is MAYA?
MAYA is Khodi Mart’s Business Operating System — specialised agents with validated tools, not a generic chatbot. See /features/maya-ai.
Where is the API documentation?
Public developer portal is rolling out at /api-docs. Authenticated seller APIs use JWT; see /api-security.
Still stuck? Contact Us · support@khodimart.com · +91 98765 43210 · Security: security@khodi.in